Wednesday, August 10, 2011

Week 3

Hello Everyone,

Today, we went to the library group study room 1 and enjoyed a Customer Service Workshop, complete with two videos and a workbook. We were assessed on our work in this class, so if you were unable to attend this workshop, don't worry, you can still catch up. Click here to get the workbook and borrow the video "The Art of Customer Relations" Call Number: 685.812BUSI from the TAFE library. Watch the video and answer the questions. Hand it in as soon as you can and we'll get your marks up on the grid with everybody else's.

Looking forward to another exciting week.
LiZzY

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